Privacy Policy

ESIMple Identity Inc. – Privacy Policy

Last Updated: August 16, 2025

Welcome to ESIMple Identity Inc. ("we," "us," "our"). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our identity management services (collectively, the **Service**). By using our Service, you agree to the terms set out in this policy.

1. About ESIMple Identity Inc.

Company ("We") refers to ESIMple Identity Inc., incorporated in Delaware. USA, with its registered office at: 

120 S. Shore Rd., Dayville, CT 06241

For any inquiries or privacy-related requests, please contact us at: info@ESIMpleidentity.com

2. Interpretation and Definitions

Account: A unique user account for accessing our Service.

Personal Data: Information that directly or indirectly identifies a person.

Service Providers: Third parties processing data on behalf of ESIMple Identity Inc.

Usage Data: Data automatically collected from your interaction with the Service (e.g., IP address, device type, pages accessed).

You / User: The individual or entity using the Service.

3. Personal Data We Collect

3.1. Personal Data You Provide

Name, email address, phone number.

Organization, role/title (if applicable).

Payment information (e.g., card details) — processed via a trusted third-party; we do not store full payment data.

3.2. Usage Data & Cookies

We automatically collect metadata including:

• IP address
• Browser type and version
• Device identifiers
• Pages visited and time on site
• Interaction logs and error reports

Cookies & Similar Technologies: Used for login sessions, authentication, preferences, analytics, and Service improvement.

4. Use of Your Personal Data

We process your data for purposes including:

• Service delivery & maintenance
• Account management
• Contractual obligations (e.g., billing, customer support)
• Communications (updates, alerts, security notices)
• Analytics & Service enhancement
• Business operations (e.g., internal audits, legal compliance)

Where applicable, our processing rests on legal bases such as contract execution, compliance with the law, and legitimate interests.

5. Sharing Your Personal Data

We may share your information with:

• Service Providers: e.g., payment processors, hosting, analytics, support tools
• Affiliates: subsidiaries or entities under our common control
• Business Transfers: in case of a merger, acquisition, or sale
• Legal Requirements: to comply with laws, regulatory bodies, or protect rights
• With Your Consent: when explicitly authorized by you

In all cases, we require third parties to uphold confidentiality and data protection standards.

6. Data Retention

We retain Personal Data only as long as necessary for:

• Providing the Service
• Supporting customer operations
• Fulfilling legal or regulatory obligations

Usage Data is retained for operational purposes and security investigations, typically for shorter durations.

7. International Data Transfers

Depending on your location, your data may be stored or processed outside your home jurisdiction. We ensure required safeguards—such as encryption or contractual protections—are in place to protect your Personal Data.

8. Security of Personal Data

We implement industry-standard security practices including encryption, access controls, secure hosting, and internal audits. However, please be aware that no security system is 100% infallible.

9. Children’s Privacy

Our Service is not directed toward individuals below age 16. We do not knowingly collect data from minors without parental or guardian consent. If you believe a minor has provided Personal Data without consent, please contact us for assistance.

10. Links to Other Websites

Our Service may contain links to third-party sites not controlled by us. We are not responsible for their privacy practices—please review their policies separately.

11. Your Rights

Depending on your jurisdiction, you may have rights including:

• Access to your data
• Correction of inaccurate or incomplete data
• Deletion or restriction of processing
• Objection to certain processing activities
• Data portability
• Withdrawal of consent where applicable

To exercise these rights, contact us at info@ESIMpleidentity.com. We may require identity verification before fulfilling your request.

12. Changes to This Privacy Policy

We may update this policy over time. The "Last Updated" date at the top will reflect changes. Significant updates will be communicated through appropriate channels.